The Five-Step Plan for New Retailers to Find the Right Wholesalers

The biggest strength of a retail business, besides a loyal and growing clientele, is a reliable source of supply of quality products. While sourcing products from wholesale suppliers is the obvious solution, finding the right wholesaler and making the right choice of supplies is the real challenge. The best way to go about the business of sourcing supplies is to make a step-by-step plan that starts right from deciding on what to sell to building a reliable supplier base.

The first step, naturally, is to decide on what you are going to sell. This could be a niche category of products, a unique range of products such as designer jewelry or designer evening wear, made-to-order or customized products, or common products with a special USP. Products that you finally decide to procure and sell should be those that are greatly in demand, easy to sell and preferably indispensable to your customers. The basic idea is that you should never be out of business. Small upsets in the economic cycles should not affect your sales. Developing a store for a special range of products along with accessories – a one-stop shop for related products – would help attract good clientele and retain them in the long run.

The second step would be to carry out appropriate market research. An insight has to be gained into the various products that are in demand, the products that are available, the prices and features of the existing products, the changing customer tastes and trends, etc. You need to search intensively online while cautiously watching out for fake and genuine websites. Industry-specific directories may help you find easy access to the relevant suppliers. Moreover, you need to make enquiries in the market as well as directly with the vendors. It is most important that you check out the vendors’ addresses and phone numbers and speak directly to the relevant authorities. Online forums are venues where you can ask questions and get reviews on particular suppliers and their products as well as get good references. Here too, you need to watch out for fake responses and bogus reviews.

The third step, obviously, would be to decide on suppliers from whom the products are to be procured. Products can be sourced from any supplier, but the ideal choice would be a wholesale supplier who offers quality products at reasonable prices under reasonable terms of contract. The suppliers could be wholesalers supplying goods offline or online. Suppliers may be manufacturers or distributors. When you purchase from manufacturers, you are assured of getting the products at the lowest possible prices, as the cost would include only the manufacturers’ margin. However, you may have to make large bulk orders. For orders that are not huge, you may have to approach a distributor. Though rates charged by distributors, as compared to manufacturers, would be higher, you have the luxury of selecting from a wide range of products from a variety of manufacturers. Buying from an online store which supplies a wide variety of products straight from the warehouse would give you the benefits of both. There are online stores that offer quality products online with good customer care and support that guides you through the process of buying. They also replace products or refund your money in case of damage. What’s more, you may get special offers and discounts too.

The fourth step is to contact the vendors and place orders. Before finalizing the order you have to make sure all documents, licenses and permits are in place. The terms of contract, including payment and delivery, need to be clarified. If you are receiving credit facilities, all terms as regards credit amount (total amounts and breakups if any), credit term period (as regards maximum time allowed for repayment), and discounts and penalties (in case of early and late payments respectively) should be understood and agreed upon by both parties.

The fifth and concluding, or rather, ongoing step would be to maintain a cordial and continuing relationship with your suppliers with whom your transactions have been satisfactory. A long, ongoing relationship helps better in negotiating and getting better prices. The suppliers may also be willing to go out of their way to accommodate your requirements. You are ensured of a more and better choice of products to choose from if your supplier deals in a wide range of products. If the supplier is reputed for quality, you may not need to personally check for quality on every purchase made. Overall, a good retailer-supplier relationship will reduce your risks of price, delivery and quality.

The biggest strength of a retail business, besides a loyal and growing clientele, is a reliable source of supply of quality products. While sourcing products from wholesale suppliers is the obvious solution, finding the right wholesaler and making the right choice of supplies is the real challenge. The best way to go about the business of sourcing supplies is to make a step-by-step plan that starts right from deciding on what to sell to building a reliable supplier base.

The first step, naturally, is to decide on what you are going to sell. This could be a niche category of products, a unique range of products such as designer jewelry or designer evening wear, made-to-order or customized products, or common products with a special USP. Products that you finally decide to procure and sell should be those that are greatly in demand, easy to sell and preferably indispensable to your customers. The basic idea is that you should never be out of business. Small upsets in the economic cycles should not affect your sales. Developing a store for a special range of products along with accessories – a one-stop shop for related products – would help attract good clientele and retain them in the long run.

The second step would be to carry out appropriate market research. An insight has to be gained into the various products that are in demand, the products that are available, the prices and features of the existing products, the changing customer tastes and trends, etc. You need to search intensively online while cautiously watching out for fake and genuine websites. Industry-specific directories may help you find easy access to the relevant suppliers. Moreover, you need to make enquiries in the market as well as directly with the vendors. It is most important that you check out the vendors’ addresses and phone numbers and speak directly to the relevant authorities. Online forums are venues where you can ask questions and get reviews on particular suppliers and their products as well as get good references. Here too, you need to watch out for fake responses and bogus reviews.

The third step, obviously, would be to decide on suppliers from whom the products are to be procured. Products can be sourced from any supplier, but the ideal choice would be a wholesale supplier who offers quality products at reasonable prices under reasonable terms of contract. The suppliers could be wholesalers supplying goods offline or online. Suppliers may be manufacturers or distributors. When you purchase from manufacturers, you are assured of getting the products at the lowest possible prices, as the cost would include only the manufacturers’ margin. However, you may have to make large bulk orders. For orders that are not huge, you may have to approach a distributor. Though rates charged by distributors, as compared to manufacturers, would be higher, you have the luxury of selecting from a wide range of products from a variety of manufacturers. Buying from an online store which supplies a wide variety of products straight from the warehouse would give you the benefits of both. There are online stores that offer quality products online with good customer care and support that guides you through the process of buying. They also replace products or refund your money in case of damage. What’s more, you may get special offers and discounts too.

The fourth step is to contact the vendors and place orders. Before finalizing the order you have to make sure all documents, licenses and permits are in place. The terms of contract, including payment and delivery, need to be clarified. If you are receiving credit facilities, all terms as regards credit amount (total amounts and breakups if any), credit term period (as regards maximum time allowed for repayment), and discounts and penalties (in case of early and late payments respectively) should be understood and agreed upon by both parties.

The fifth and concluding, or rather, ongoing step would be to maintain a cordial and continuing relationship with your suppliers with whom your transactions have been satisfactory. A long, ongoing relationship helps better in negotiating and getting better prices. The suppliers may also be willing to go out of their way to accommodate your requirements. You are ensured of a more and better choice of products to choose from if your supplier deals in a wide range of products. If the supplier is reputed for quality, you may not need to personally check for quality on every purchase made. Overall, a good retailer-supplier relationship will reduce your risks of price, delivery and quality.

Explanation of IT Support Levels – L0 to L4

Customers frequently ask about the various approaches to IT Support and how they can be used to organize help desks and service desks. In this article, we’ll explore the role of technical support and IT support levels/tiers 0-4. Technical support also known as IT support, help desk, or service desk is a service that supports users of technology products or services. In contrast to traditional training, technical support typically focuses on helping with a specific user problem or issue. IT Support in Arlington contributes to or supports a company’s overall customer service philosophy, so the team or department may stride the technical world of IT and the practical side of customer service.

IT support can be delivered in different ways, depending on the support level or tier, including by phone, email, live chat or video, chatbots, and other logging tools. The terms support levels and support tiers are phrases used interchangeably within IT organizations. Structuring your IT support around levels or tiers is useful for strategically addressing customer needs, creating a positive customer experience, quickly resolving small or easy-to-manage issues, and obtaining feedback and suggestions for product development.

With some variations, a typical IT Support infrastructure is usually organized around the following support tiers:

Tier 0 – Users retrieve support information from the web and mobile pages or apps, including FAQs, detailed product and technical information, blog posts, manuals, and search functions. Users also use apps to access service catalogs where they can request and receive services without involving the IT staff.
Email, web forms, and social contact methods such as Twitter, LinkedIn, etc., are used to send questions and requests to upper support tiers or company personnel. Tier 0 requires technical and marketing resources to create, maintain, and update product information.

Tier 1 – Personnel respond to requests received through email, web sites, or social media. Support for basic customer issues such as solving usage problems and fulfilling service desk requests that need IT Support in Arlington. If no solution is available, tier 1 personnel escalate incidents to a higher tier.

Tier 2 – Experienced and knowledgeable technicians assess issues and provide solutions for problems that cannot be handled by tier 1. If no solution is available, tier 2 support escalates the incident to tier 3.

Tier 3 – Tier 3 technicians attempt to duplicate problems and define root causes, using product designs, code, or specifications. Once a cause is identified, the company decides whether to create a new fix, depending on the cause of the problem. New fixes are documented for use by Tier 1 and Tier 2 personnel. Tier 3 specialists are generally the most highly skilled product specialists and may include the creators, chief architects, or engineers who created the product or service.

Tier 4 – Contracted support for items provided by but not directly serviced by the organization, including printer support, vendor software support, machine maintenance, depot support, and other outsourced services. Problems or requests are forwarded to tier 4 supports and monitored by the organization for implementation. Preferred vendors and business partners providing support and services for items provided by your company.

What Is Agistment?

Agistment is probably not a word that many city folk are familiar with, but those who live and work on the land know that it has to do with feeding animals, be they horses, cattle or sheep. Animals eat grass and if there is a dry time and the grass on your property runs out, what do you do? You can hand feed by buying hay and bagged feed or you can have your stock agisted on another property that has grass to spare.

This can also happen not so much due to running out of grass, but, for instance, if you want your prize mare to go into foal from a certain stallion that lives on another property. Since the mare will need to go and stay on that property and while she is there she will eat grass, you can pay agistment fees to help cover the cost of what she eats. And of course, the same can apply to cattle or other grass-eating animals.

Another reason to use this form of feeding animals is if you want to run more stock than your property can handle. It sometimes pays to have them agisted on another property, so long as the prices are good enough to cover the cost and give you a profit when you sell them. In fact, some landholders come to an arrangement such as taking care of the fencing or some other kind of work, instead of paying cash.

Horse breeders have to take particular care where their horses go, though. Horses are not like cattle and need the right kind of fencing to keep them safe, especially if they are stud stock. Barbed wire fencing is usually frowned on by owners of prize horses as it is too easy for them to suffer an injury from the barbs. Horses have a bad habit of leaning their heads over a fence, and if they get startled the sudden jerk could easily injure them.

You will see that nearly all horse studs have railing fences for this very reason. It helps to keep the horses safe and provides a more solid barrier that they are not so likely to try and jump over or through if they become startled.

Horses are easily startled and likely to kick or jump as they gallop away. Flight is their natural reaction to danger, whether that is real or imagined. So the fencing has to be especially solid and secure, especially when the horses are stud stock.